Legal

Privacy Policy

Last Updated: January 13, 2026

1 Introduction

Welcome to Nạ House. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and handle your information when you interact with our TikTok-integrated services.

2 Information We Collect via TikTok API

When you connect our service with TikTok, we may access:

  • Profile Information: Display name, profile picture, and public UID.
  • Direct Messages: To provide customer support and booking consultation directly through our platform.
  • TikTok Ads Data: Ad performance metrics (conversions, clicks, spend) to analyze the effectiveness of our marketing campaigns.

3 How We Use Your Data

  • To provide services: Enabling our staff to reply to your inquiries from TikTok.
  • To optimize advertising: Synchronizing ad data to improve our homestay services and promotional offers.
  • Security: To prevent fraud and ensure a safe booking experience.

4 Data Sharing and Retention

We do not sell, rent, or trade your personal data to third parties. Data collected from TikTok is stored securely on our encrypted servers and is only kept for as long as necessary to fulfill the purposes outlined above or as required by law.

5 Your Rights

You have the right to revoke our access to your TikTok account at any time via your TikTok settings. You may also request us to delete your data from our system by contacting hotro.nahouse@gmail.com.